Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Personal identification information (name, email address, phone number)
• Financial information (for payment processing and financial services)
• Real estate preferences and requirements
• Communication records and support interactions
• Account credentials and authentication data

We also automatically collect certain information when you use our services, including device information, usage patterns, and cookies data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Communicate with you about services, updates, and support
• Personalize your experience and recommend relevant services
• Ensure security and prevent fraud
• Comply with legal obligations and regulatory requirements

We do not sell, trade, or rent your personal information to third parties without your explicit consent.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users
• With trusted service providers who assist in our operations
• In connection with a business transfer or acquisition

All third parties with whom we share information are required to maintain appropriate security measures and use the information only for the purposes specified.

4. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure servers and regular security audits
• Access controls and authentication protocols
• Employee training on data protection practices
• Regular security assessments and updates

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how you use our services
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

When we no longer need your information, we will securely delete or anonymize it. Some information may be retained for legal, regulatory, or business purposes.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our services

Your continued use of our services after any changes constitutes acceptance of the updated policy.