Resolution & governance
Claims
A structured path for submitting, tracking, and resolving claims tied to Centuries Mutual agreements, rentals, and platform-backed contracts—designed for clarity from first notice to final outcome.
Claims & disputes hubHow claims fit your Centuries Mutual relationship
Whether a question involves a rental obligation, a payment dispute, or a service incident, claims are routed through documented steps so both sides can see status, timelines, and required evidence—paired with smart-contract governance where those products are active.
Intake and evidence
Submit the facts once, attach documents and communications, and keep everything associated with the right agreement record.
Timeline visibility
Milestones and review windows reduce uncertainty—parties know what happens next and when responses are due.
Governance you can trust
Automated rules and human review work together so outcomes stay consistent with your contract and platform policies.
Disputes and escalation
When informal resolution is not enough, our disputes workflow captures the record for structured escalation and audit.
Product-specific detail
For full documentation on automated governance, dispute mechanics, and compliance tie-ins, continue to the Claims & Disputes experience. Legal terms that apply to your account remain in our Legal center.